Peoples Bank is one of the largest 150 banks in the United States, operating 130 full-service branches across Ohio, West Virginia, Kentucky, Virginia, Washington D.C., and Maryland, along with Specialty Finance offices in Minnesota, Missouri, and Vermont. The bank describes itself as community-focused, with the Peoples Bank Foundation having donated over $8 million to local organizations since 2003.
The company has received several national accolades, including American Banker’s Best Banks to Work For (2021-2025), Top Workplaces USA (2022-2026), Newsweek’s America’s Greatest Workplaces (2024-2026), Forbes America’s Best Banks (2024-2025), and TIME’s America’s Growth Leaders (2026).
Location: Charleston, WV (plus additional locations)
Compensation Structure: Commission (4.1.1 Sales Wrk Comm)
Requisition ID: 4774
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KEY RESPONSIBILITIES
- Solicit residential mortgage and home equity loan business to meet defined production objectives
- Develop and nurture a network of referral sources, including retail branch partners, realtors, builders, and centers of influence such as CPAs, attorneys, and financial planners
- Meet with prospective borrowers to discuss lending options and review financial and credit information
- Enter complete and accurate application information into the bank’s loan origination system
- Collect supporting documentation from applicants and upload it into the system
- Communicate with borrowers throughout the application process, keeping them updated on loan status
- Collaborate with the loan fulfillment team to meet process milestones and ensure regulatory compliance
- Identify client needs for non-mortgage bank products and refer them through the bank’s sales referral system
- Build a broad referral network through cold-calling and prospecting
- Participate in community activities and homeownership education, including hosting first-time home buyer seminars
- Attend Consumer Lending meetings and support other Mortgage Consultants as needed
JOB REQUIREMENTS
- 2-year college degree required; bachelor’s degree preferred
- 5 years of residential mortgage lending or commensurate sales experience
- S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment
- Ability to obtain an NMLS license
- Strong sales ability and computer skills appropriate for the role
SKILLS REQUIRED
- Exceptional time management skills and the ability to manage a dynamic loan pipeline
- Excellent communication skills, with public speaking experience preferred
- Ability to comprehend and analyze complex personal financial information
- Good computer proficiency for loan origination systems and related software
- Strong relationship-building skills for working with realtors, builders, and other referral partners
- Knowledge of mortgage lending regulations, including Regulation Z, Regulation B, the Home Mortgage Disclosure Act, and RESPA
SALARY & BENEFITS
This role is commission-based, with pay tied to production and sales performance rather than a stated base salary range.
Benefits
- 401(k) retirement plan with employer match
- Employee stock purchase plan
- Education assistance programs, including student loan and tuition paydown or reimbursement
- Paid vacation and holidays
- Additional benefits detailed on the company’s careers page
WORK ENVIRONMENT
The Mortgage Consultant role is both client-facing and community-facing. Much of the job involves meeting with prospective borrowers in person, by phone, or electronically, while also building relationships with real estate and financial professionals in the local market. The role includes a strong community engagement component, such as participating in local organizations and presenting homeownership seminars.
Peoples Bank describes its culture around the motto “Working Together. Building Success,” with an emphasis on reliability, integrity, and collaborative behavior. Associates are expected to actively pursue performance objectives as part of contributing to team and organizational success.
COMMON DUTIES
- Interviewing borrowers to understand mortgage needs and recommend suitable products
- Managing loan applications from initial interview through closing
- Keeping the loan origination system updated with accurate application and document data
- Coordinating with the loan fulfillment team on processing timelines and compliance
- Making referrals to other bank business lines based on client needs
- Attending market team meetings and joint sales calls with other lines of business
- Hosting or presenting homeownership and first-time buyer education sessions in the community
APPLICATION TIPS
- Highlight your years of residential mortgage lending or sales experience clearly, since 5 years is a stated requirement
- Mention your current NMLS registration status, or your willingness and ability to obtain it, since this is required at the time of employment
- Showcase any experience building a referral network with realtors, builders, or financial professionals
- Include examples of managing a sales pipeline or meeting production targets in past roles
- Highlight public speaking or community engagement experience, since the role involves homeownership seminars and local presentations
- Demonstrate your understanding of mortgage lending regulations such as RESPA, Regulation Z, and Regulation B
- If you require an accommodation to complete the application due to a disability, contact humanresources@pebo.com directly.
FREQUENTLY ASKED QUESTIONS
Q: Is this a salaried or commission-based role?
A: This role is commission-based, with pay tied to sales production rather than a stated base salary.
Q: How much experience do I need to apply?
A: You need 5 years of residential mortgage lending or commensurate sales experience, along with a 2-year college degree (a bachelor’s degree is preferred).
Q: Do I need an NMLS license to apply?
A: You need to be registered under the S.A.F.E. Act through the Nationwide Mortgage Licensing System at the time of employment, and you must be able to obtain an NMLS license.
Q: What does a typical day look like in this role?
A: You’ll meet with prospective borrowers, manage loan applications through the origination system, coordinate with the loan fulfillment team, and build relationships with referral partners like realtors and builders.
Q: Is community involvement part of the job?
A: Yes. The role includes participating in community activities and hosting homeownership or first-time buyer seminars to promote the bank and support local homeownership.
Q: What benefits does Peoples Bank offer?
A: Benefits include a 401(k) with employer match, an employee stock purchase plan, tuition and student loan assistance programs, and paid vacation and holidays.
Q: Does this job involve cold-calling or prospecting?
A: Yes. Building a referral network may involve cold-calling and prospecting to connect with realtors, builders, and other centers of influence.
Q: Is this an entry-level position?
A: No. The role requires 5 years of relevant mortgage lending or sales experience, making it suited to experienced professionals rather than entry-level candidates.
Q: Can I request accommodations during the application process?
A: Yes. If you’re unable to complete the application due to a disability, you can contact humanresources@pebo.com to request an accommodation or alternative process.
