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Customer Service Representative – Cargill (Clavet, SK)

Cargill (Clavet, SK) in Canada is looking for a Customer Service Representative with relocation assistance attached. This is an opportunity for qualified persons who live in other countries to move to Canada through job route. Gett details of the job below and submit your application if you are eligible.

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Company Overview

Cargill is a family company that provides food and agricultural solutions with a focus on safe, responsible, and sustainable practices. It works at the center of the supply chain, partnering with producers and customers to source, make, and deliver essential products.

This role is in Cargill’s Ag & Trading enterprise, which connects producers and users of grains and oilseeds around the world through origination, trading, processing, and distribution. The business also offers farmer services and risk management solutions.

Location: Clavet, Saskatchewan, Canada
Employment Type: Not stated in the listing

MORE JOBS:

KEY RESPONSIBILITIES

  • Process and support the full cycle of grain and crop input transactions, ensuring accuracy and compliance
  • Coordinate logistics and delivery schedules for products
  • Manage contracts, invoicing, settlements, and payments
  • Respond promptly to customer inquiries, resolve issues, and communicate proactively
  • Maintain systems and databases covering shipments, inventory, and customer accounts
  • Carry out customer service strategies and support improvement projects
  • Escalate complex issues to the right staff when needed
  • Handle other administrative duties as assigned

JOB REQUIREMENTS

Minimum required:

  • A diploma, certificate, or bachelor’s degree in a related field (agriculture or business), or equivalent experience
  • Legal entitlement to work for Cargill in Canada
  • Ability to work extended or flexible hours as required
  • Ability to sit and work at a computer for long periods, including repetitive keyboard activity

Preferred:

  • An agricultural background and understanding of industry practices
  • Two years of experience in a business setting (other combinations of education and experience are considered)

SKILLS REQUIRED

  • Strong customer service skills, with the ability to build and maintain lasting relationships
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Accuracy and attention to compliance in transaction handling
  • Clear, prompt communication with customers
  • Problem-solving skills for order and delivery issues
  • Preferred: knowledge of SAP, Salesforce, and Power BI

SALARY & BENEFITS

No salary figure is listed in the job posting.

Benefits

  • The job details header lists “Relocation assistance” as a benefit. However, the full description states that relocation assistance will not be provided for this position. Candidates should not count on relocation support for this role.
  • Cargill states a commitment to an accessible recruitment experience and accommodation during hiring on request.

WORK ENVIRONMENT

The role supports a group of agricultural business locations and involves a moderate scale of customer service activity. Most of the work is computer-based, with long periods of sitting and keyboard use. Hours may be extended or flexible depending on business needs. Cargill describes an inclusive workplace where people from all backgrounds are respected and valued, and it is an equal opportunity employer.

COMMON DUTIES

  • Processing customer orders, including complex ones
  • Monitoring and optimizing shipping and returns
  • Scheduling deliveries and coordinating logistics
  • Preparing invoices and handling settlements and payments
  • Updating shipment, inventory, and customer account records
  • Answering customer questions and resolving delivery problems
  • Passing complex issues on to the appropriate team members

APPLICATION TIPS

  • Confirm that you are legally entitled to work in Canada, as this is a must-have
  • Show your customer service experience clearly, with examples of building lasting client relationships
  • List your Word, Excel, and Outlook skills, and mention SAP, Salesforce, or Power BI if you have used them
  • Highlight any agricultural background or knowledge of the grain and crop industry
  • Note that you are comfortable with flexible hours and computer-based work
  • Do not apply expecting relocation support, since the description says it is not provided
  • Use the Apply Now button to apply through chat/text, or create a login through the link on the posting
  • Tell Cargill early if you need accommodation during the hiring process

APPLY NOW

FREQUENTLY ASKED QUESTIONS

Q: Where is this job located?
A: The position is in Clavet, Saskatchewan, Canada.

Q: Is relocation assistance offered?
A: The job details header lists it, but the full description says it will not be provided for this position. It is best to assume it is not available and confirm with Cargill if it matters to you.

Q: What education do I need?
A: A diploma, certificate, or bachelor’s degree in a related field such as agriculture or business, or equivalent experience.

Q: Do I need an agricultural background?
A: No, it is preferred but not required.

Q: Do I need experience with SAP, Salesforce, or Power BI?
A: No. These are preferred. Proficiency in Microsoft Word, Excel, and Outlook is the required baseline.

Q: How much experience do I need?
A: Two years in a business setting is preferred, and other combinations of education and experience are considered.

Q: Can I apply if I am not a Canadian citizen?
A: You must be legally entitled to work for Cargill in Canada. The posting does not list other work authorization details, so check with Cargill directly.

Q: What are the physical demands of the job?
A: You should be able to sit and work at a computer for long periods, including repetitive keyboard activity.

Q: How do I apply?
A: Click the Apply Now button to apply through chat/text, or use the link on the posting to create a login.

Q: Is the salary listed?
A: No. The posting does not state a pay rate.

Two notes for your blog: the listing didn’t include an official job title, so I used “Customer Service Representative” from the job purpose section. The employment type (full-time or part-time) also wasn’t stated, so I left it out rather than guess.

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